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Terms & Conditions

1. Our Contract


These Terms and Conditions govern the supply of goods sold by nepaliebazaar (referred to as “we” and “us”) of 18-36 Wellington Street, Woolwich, London SE186PF. These Terms and Conditions in combination with an order form constitute thecomplete agreement between the customer and us. Our acceptance of your order and full or part payment constitutes a legally binding contract between conditions and us on these terms. This contract is subject to and governed by UK National law. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card. Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.


2. Conditions of Sale


Customers must be 16 years of age or over. If purchasing a prescriptive pair of spectacles the customer must have been issued with a prescription within the last 2 years. If requested, a copy of this prescription must be provided to us.



3. Price & Payment


3.1 We only currently accept British Pounds (GBP). Your payment through this site will be processed through PayPal. Your debit / credit card will be billed by PayPal. You undertake that all the information provided to PayPal for the processing of payment is correct and debit/credit card used is your own. You acknowledge that PayPal will be entitled to verify the authenticity and sufficiency of the payment information you provide.

3.2 The price of the Goods will be set out in our price list in force on our website at the time we confirm your Order. Our prices may change at any time, but price changes will not affect Orders that we have confirmed with you. These prices include VAT. However, if the rate of VAT changes between the date of the Order and the date of delivery or performance, we will adjust the rate of VAT that you pay, unless

you have already paid for the Goods in full before the change in the rate of VAT

 takes effect. Where we are providing Goods to you, you must make payment for Goods in advance by credit or debit card.


4. Delivery & Title

Goods will be supplied in accordance with your order and title will be transferred once the customer in full makes payment.


5. Liability

5.1 If you have notified us of a problem with the goods, we will replace or repair any goods that are damaged or defective. We will not be liable to you for any inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rightsas a consumer.

5.2 We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes.)

6. General

If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with United Kingdom law.

 7. Design, Images and Reproduction

Images, codes, layout and style are all copyright. Reproduction in whole, or in part, is strictly prohibited without written permission.

8. Refunds

If you are unhappy with your product(s) you can return these to us as long as they are in perfect condition under the Returns and Refunds policy. We recommend you

use Royal Mail Special Delivery and cover the insurance for the total cost of the item, this will also give you proof of delivery.

9. Cancellation Rights

Under the Distance Selling Regulations, you have the right to cancel the contract at any time until seven working days after the date of delivery of the Goods. This does not apply to custom-made items. If your Order has been dispatched, you will need to return the goods on the following address:


201 Island Business Centre

18-36 Wellington Street,

Woolwich, London

SE18 6PF



These terms are applicable to the visitors, users of the website and someone who uses the service.

 1. Enrolling for the emarketplace:

You can either enroll as a registered user or a guest user to purchase the products or services listed on our website. The use of services. is according to the applicable law in this case UK , and we require your ( or your business) legal name, address, phone number, as well as email.

2. Start and end date:.

The term of this .contract will start on the day the registration is completed and will continue unless terminated by any of the parties. We may terminate the service with immediate effect, without prior notice or liability for any reasons whatsoever, in case you breach the conditions. However all provisions of the terms that should survive termination shall remain termination , including without limitation the provision for ownership, warranty disclaimers, indemnity and limitations of liability.

3. Purchases


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation.


 4. User Behaviour :


When you access the services, you are also responsible for compliance with all the applicable laws regulations and policies of the applicable jurisdictions and the local rules about the online conduct and the acceptable content. You will also not:

Allow any other people to use your account and are only sole authorized user of your account.

·         Use the service for any unlawful purpose.

·         Represent yourself as someone else or a fictitious individual .
Stalk , threaten or abuse any person .

·         Post information that is false or misleading , offensive, or illegal.

·         Post , email or transmit any kind of malicious code or intercept data or personal information.


5. Applicable Law:

By using nepaliebazaar , you agree with the governing laws in UK that will govern in the conditions of use and any dispute that arises between you and the nepaliebazaar.

6. Payment Terms:

We use the Paypal as a secure payment method in all of the cases. In some case, we may offer other payment options such as credit or debit card that is processed through the Merchant account. , merchant account or payment on collection. By entering to the site, you also agree with our payment terms. We strictly do not recommend the sellers or buyers to pay using a method that is not mentioned in  the listing. .

7. Payment protection:

We have chosen paypal as a payment method as it offers buyer protection, fraud protection, +and the data encryption with the advanced technology.

8. Issues and Complaints:

Any issues about the products or services or complaints, please email us directly at ..............and we shall get back to you to resolve your query .

8.1Returns and Refunds: :

We give you the peace of mind with our refund policy. If you are not happy about the products or services , you can return within the 14 days of the purchase. Once the good is received in the satisfactory condition, the refund will go back to the same payment method that was used while ordering. Once we have processed refund, you will be notified via email. The banks may take couple of days depending on their processing times. 

Please note we don't exchange the products or services.  We can't accept return for the products with hygiene label , or not in the acceptable condition.

Step 1: Please email us at

Step 2: Wait for further instructions on our reply email.

Step 3: Wait for confirmation of refund email .

Step 4: Return completed.

9. Intellectual Property :

We do not permit any users to misuse our trademark including logo content and the design of our website .

10. Changes


Nepalieazaar  reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.


11.Disclaimer of Liability:

Nepaliebazaar does not possess any items or services listed or sold through our platform and we don't directly involve in the actual transaction between the buyers and the merchants. The contract for sale is also between the buyer and seller. What we do is we provide the guidance of the products or services listed through our website and it is your choice to go ahead or not . We however facilitate any dispute that occurs during the process of buying and selling . We also don't have any control over the quality, legality or the safety of the products, the ability of merchants  to sell or the capacity of buyers,  involved though we only entertain the trustworthy merchants.

Nepaliebazaar does not own any responsibility on  the products or services advertised and sold from our platform such as loss such as any loss, liability, damage, personal injury or expenses of any nature suffered by the Buyers.

12. Contact Us

 If you have any questions about these Terms, please contact us at