Frequently Asked Questions

Find answers to common questions about shopping at Nepali EBazaar

At Nepali EBazaar, we offer multiple shipping options to suit your needs:

  • Standard Shipping: 5-7 business days (UK mainland)
  • Express Shipping: 2-3 business days
  • International Shipping: 10-15 business days to selected countries

All orders are carefully packaged and tracked. You'll receive a tracking number via email once your order ships. For more details, please visit our shipping policy.

Delivery times vary based on your location and chosen shipping method:

  • UK Mainland: 2-7 business days depending on shipping option
  • Scotland & Northern Ireland: 3-8 business days
  • International Orders: 10-21 business days

Please note that delivery times are estimates and do not include weekends or public holidays. During peak seasons, delivery may take slightly longer. You can track your order in real-time using the tracking link sent to your email.

We want you to be completely satisfied with your purchase. Here's our return policy:

  • Return Window: 30 days from the date of purchase
  • Condition: Items must be unused, unwashed, and in original packaging
  • Process: Contact our customer service team to initiate a return
  • Refund: Refunds are processed within 5-7 business days after we receive your return

For detailed information, please review our return and refund policy.